Parsec’s goal is to help businesses embrace flexible work environments and keep their employees productive through ultra low latency, high performance, remote desktop technology. But Parsec isn’t your typical remote desktop tool. It was built for gaming, which makes it great for everything. Parsec for Teams leverages our technology to help some of the biggest names in gaming, entertainment, engineering, architecture, and more transition to a flexible work environment where people can decide when and where they work. Parsec has allowed customers like Electronic Arts, Blizzard, Ubisoft, and Square Enix to stay on schedule as they make some of the world’s favorite content.
Parsec is growing so that we can power flexible work across industries. The average Parsec for Teams user is already saving more than an hour each day using our software. That time gets put back into work, family, health, and more. We think this kind of freedom makes people happier, healthier, and more productive.
We’re looking for our first Product Support Specialist to ensure that every Parsec customer is set up to succeed. You’ll be the voice of our customer, acting as the link between client teams and our product and engineering teams. We imagine this role as being equal parts direct support and creative solutions, working directly with some of the most exciting companies in the world as they use Parsec for day to day development, amazing remote events, user research, broadcasts, and more. You’ll have the chance to work directly with the people creating the world’s favorite movies, television, games, and buildings. This is a real opportunity to grow your career as an early member of our team and the first person focused on product support.
What you’ll do: